Effective Date:1/01/2024

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At Entering Wellness Mental Health, LLC (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.enteringwellness.com and use our mental health services.

 

By using our website and services, you consent to the practices described in this policy.

 

1. Information We Collect

 

We may collect and process the following types of information:

 

• Personal Information: When you fill out forms, schedule consultations, or contact us, we may collect your name, phone number, email address, and any other details you provide.

• Health Information: As part of providing our mental health services, we may collect sensitive health data, including details about mental health conditions, treatment plans, and medical history, in accordance with HIPAA regulations.

• Usage Data: Information about your visits to our website, including IP addresses, browser types, device information, and pages visited.

• Cookies: We use cookies to improve your experience on our site. Cookies are small text files that help us track and personalize your interaction with our website.

 

2. How We Use Your Information

 

We use the collected information for the following purposes:

 

• To provide and improve our mental health services.

• To communicate with you about appointments, services, and wellness information.

• To send appointment reminders, billing information, and follow-up communication.

• To analyze the effectiveness of our website and marketing efforts.

• To comply with legal obligations and regulatory requirements.

 

3. Sharing Your Information

 

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

 

• Service Providers: We may share your information with trusted partners or service providers who assist in operating our website or providing our services.

• Legal Compliance: We may disclose your information if required by law, such as for legal investigations, court orders, or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of part or all of our business, your information may be transferred as part of the transaction.

 

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of data transmission is completely secure, and we cannot guarantee its absolute security

 

.5. Your Rights and Choices

 

You have certain rights regarding your personal information:

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• Access and Correction: You can access, correct, or update your personal information by contacting us.

• Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

• HIPAA Compliance: As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). You have the right to request copies of your health records, request corrections, and ask us how we are using your health data.

 

6. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

 

7. Children’s Privacy

 

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and the effective date will be updated accordingly.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

 

Entering Wellness Mental Health, LLC

Phone: (214) 897-3565

Email: info@enteringwellness.com

Address: 10100 North Central Expressway Suite 595

Dallas, Texas 75231